When will my order be delivered?

It’s easy to check the status of your order. First, visit your Order Listing page and sign in to your Apple Account. After that, select an item to view your order details, including an estimated delivery date.

How do I track my order?

For items shipped to a physical address, you’ll receive a shipment notification email with your carrier information, an estimated delivery date, and, if available, a tracking number. If you ordered multiple items, you may have separate tracking information for each one. You can also view shipping and pickup information by selecting an item from your Order Listing page.

How do I edit or cancel my order?

Sign in to your Order Listing page and select an item to view your order details. If the status reads “Processing” or “Order Placed”, you may be able to edit the item. If the status reads “Processing”, you can cancel it online before it ships. If you cancel an item that’s shipping to a physical address, you will not be billed. We will initiate your refund immediately after you submit your cancellation request.

How do I return my product?

You have 14 calendar days to return an item. To return an item to Apple, sign in to your Order Listing page and select an item, then use the “Start a Return” link.

Apple Delivery

It’s never been easier to get the Apple products you want.

Apple devices: Apple HomeView, MacBook Pro, Apple Pencil Pro, iPad Pro, AirPods Pro, iPhone 18 Pro Max, iPhone 18 Pro, Apple Watch

Free delivery.

Standard delivery is available free for all items in stock. Scheduled delivery options may also be available.

We’re here to help.

Join a Personal Setup session.

Access free online, one‑to‑one sessions with a Specialist who will help you set up your device, transfer data and customise your settings.

Learn more
Holiday returns

For eligible products received between 6 November 2026 and 25 December 2026, you have until 8 January 2027 to initiate a return. Simply sign in to your account or call us on 1800 92 38 98.

Learn more
Our commitment to protecting the planet.

We’re removing plastic from our packaging while prioritising low-carbon shipping methods. And that’s just the beginning.

Learn more

Apple Delivery

It’s never been easier to get the Apple products you want.

Free delivery.

We’re here to help.

Join a Personal Setup session.

Holiday returns

Our commitment to protecting the planet.